Image available on the official notice.
Passenger cars (Mercedes-Benz S580 4MATIC and 8 other models) - Repair
Official notice
1 Apr 2022
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz S580 4MATIC and 8 other models) - Repair. Defect in the automatic accident emergency call system (communication module). Defective component (part name): Automatic accident emergency call system (communication module). Condition and cause of the structure, equipment or performance deemed noncompliant with standards: An inappropriate control program in the onboard communication module of the emergency call system may prevent emergency calls from being made automatically or manually. As a result, the system does not comply with Article 43-8 of the Safety Standards (standards for automatic accident emergency call systems). Published 2022-04-01.
What to do now
(Recall) 外-3369. Corrective measures: On all vehicles, rewrite the onboard communication module control program to the remedial specification.
Units affected
1,119
Recall number
外-3369
Official notice
2022-04-01
The hazard
The hazard
Defect in the automatic accident emergency call system (communication module). Defective component (part name): Automatic accident emergency call system (communication module). Condition and cause of the structure, equipment or performance deemed noncompliant with standards: An inappropriate control program in the onboard communication module of the emergency call system may prevent emergency calls from being made automatically or manually. As a result, the system does not comply with Article 43-8 of the Safety Standards (standards for automatic accident emergency call systems).
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Turn on automatic VIN checksAffected VINs (3)
Affected VINs (3)
The official notice holds the authoritative list of all 3 VINs.
Check my VIN automaticallyAffected products
Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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