Image available on the official notice.
Passenger cars (Mercedes-Benz S560 4MATIC and others) - Repair
Official notice
27 Mar 2019
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz S560 4MATIC and others) - Repair. Defects in the electric power steering control unit and steering column boot. ■Defective parts (component names): ①Electric power steering control unit ②Steering column boot. ■Description and cause of the structure, equipment or performance deemed noncompliant with standards: ①The electric power steering control unit has an inappropriate control program, so a warning may not be issued when the driver takes their hands off the steering wheel while the driver assistance system is operating. Consequently, the system that brings the vehicle to a complete stop may not operate. ②The steering shaft boot has inappropriate installation work instructions, so a warning may not be issued when the driver takes their hands off the steering wheel while the driver assistance system is operating. Consequently, the system that brings the vehicle to a complete stop may not operate. Published 2019-03-27.
What to do now
(Recall) 外-2809 ■Corrective measures: ①On all vehicles, rewrite the electric power steering control unit's control program with an improved program. ②On all vehicles, inspect the installation of the steering shaft boot and correct any improper installation.
Recall number
外-2809
Official notice
2019-03-27
The hazard
The hazard
Defects in the electric power steering control unit and steering column boot. ■Defective parts (component names): ①Electric power steering control unit ②Steering column boot. ■Description and cause of the structure, equipment or performance deemed noncompliant with standards: ①The electric power steering control unit has an inappropriate control program, so a warning may not be issued when the driver takes their hands off the steering wheel while the driver assistance system is operating. Consequently, the system that brings the vehicle to a complete stop may not operate. ②The steering shaft boot has inappropriate installation work instructions, so a warning may not be issued when the driver takes their hands off the steering wheel while the driver assistance system is operating. Consequently, the system that brings the vehicle to a complete stop may not operate.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: ダイムラーAG.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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