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Yunos "Sowaris Moisturizing Makeup Remover" - Recall

Official notice

15 Jul 2026

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Yunos "Sowaris Moisturizing Makeup Remover" - Recall. Contamination with menthol and menthone glycerin acetal from another product was identified. Reason for recall: Inquiries were received reporting an unusual mint scent and a cooling irritation (a cool, tingling sensation) when products from the affected lots were used. Investigation found that the lots were contaminated with menthol, menthone glycerin acetal and PEG-60 hydrogenated castor oil from another product, prompting a voluntary recall. Specific potential health effects: Because the affected lots contain menthol, application to the skin may cause cooling irritation, but the sensation is temporary and diminishes over time. Menthol, menthone glycerin acetal and PEG-60 hydrogenated castor oil are within cosmetics standards, so serious health effects are not considered likely. No health effects caused by this product have been reported from the market to date. Published 2026-07-15.

What to do now

All delivery destinations have been identified. Notices will be issued on the website and in writing, notices will be posted in retail stores, and a voluntary recall will be conducted. Send products to: 株式会社ユノス, 7th floor, 3-5-2 Shiba, Minato Ward, Tokyo, postal code 105-0014. Telephone: Customer inquiries 0120-851-061.

Recall number

2-12892

Official notice

2026-07-15

The hazard

Contamination with menthol and menthone glycerin acetal from another product was identified. Reason for recall: Inquiries were received reporting an unusual mint scent and a cooling irritation (a cool, tingling sensation) when products from the affected lots were used. Investigation found that the lots were contaminated with menthol, menthone glycerin acetal and PEG-60 hydrogenated castor oil from another product, prompting a voluntary recall. Specific potential health effects: Because the affected lots contain menthol, application to the skin may cause cooling irritation, but the sensation is temporary and diminishes over time. Menthol, menthone glycerin acetal and PEG-60 hydrogenated castor oil are within cosmetics standards, so serious health effects are not considered likely. No health effects caused by this product have been reported from the market to date.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

2-12892

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Affected products

Product 1

ソワリス しっとりメイク落とし

Hazard

Contamination with menthol and menthone glycerin acetal from another product was identified. Reason for recall: Inquiries were received reporting an unusual mint scent and a cooling irritation (a cool, tingling sensation) when products from the affected lots were used. Investigation found that the lots were contaminated with menthol, menthone glycerin acetal and PEG-60 hydrogenated castor oil from another product, prompting a voluntary recall. Specific potential health effects: Because the affected lots contain menthol, application to the skin may cause cooling irritation, but the sensation is temporary and diminishes over time. Menthol, menthone glycerin acetal and PEG-60 hydrogenated castor oil are within cosmetics standards, so serious health effects are not considered likely. No health effects caused by this product have been reported from the market to date.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

ユノス

Manufacturer

株式会社ユノス

Phone

06-4253-3701, 0120-851-061

Brand: ユノス. Contact: 株式会社ユノス. Phone 06-4253-3701, 0120-851-061.

Source & status

Source

Tier

official

Category

BEAUTY

Official classification

PMDA Class II — 回収

Recall details

Recall number

2-12892

Event id

CAA-00000035560

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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