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Protex Japan "H&A Reaction Treatment NO.1, NO.3" - Recall

Official notice

11 Jun 2026

Last checked

27 Oct 2026

RecallScope risk estimate:LowCAA Japan

An official CAA Japan notice concerns Protex Japan "H&A Reaction Treatment NO.1, NO.3" - Recall. Incorrect marketed product names (incorrect: H&A Reaction Treatment No.1, No.3; correct: H&A Reaction Treatment NO.1, NO.3). Reason for recall: We are voluntarily recalling these products because errors were found in the marketed product names printed on them. Marketed product name: H&A Reaction Treatment NO.1. Incorrect: H&A Reaction Treatment No.1. Correct: H&A Reaction Treatment NO.1. Marketed product name: H&A Reaction Treatment NO.3. Incorrect: H&A Reaction Treatment No.3. Correct: H&A Reaction Treatment NO.3. Specific anticipated health effects: The errors concern uppercase/lowercase lettering in the marketed product names. As there are no problems with product quality or safety, we consider that there is no risk of adverse health effects. No adverse health effects have been reported to date. Published 2026-06-11.

What to do now

We have identified the shipment recipients and quantities. We will notify recipients of the recall in writing and verbally and promptly collect the products.

Recall number

3-3082

Official notice

2026-06-11

The hazard

Incorrect marketed product names (incorrect: H&A Reaction Treatment No.1, No.3; correct: H&A Reaction Treatment NO.1, NO.3). Reason for recall: We are voluntarily recalling these products because errors were found in the marketed product names printed on them. Marketed product name: H&A Reaction Treatment NO.1. Incorrect: H&A Reaction Treatment No.1. Correct: H&A Reaction Treatment NO.1. Marketed product name: H&A Reaction Treatment NO.3. Incorrect: H&A Reaction Treatment No.3. Correct: H&A Reaction Treatment NO.3. Specific anticipated health effects: The errors concern uppercase/lowercase lettering in the marketed product names. As there are no problems with product quality or safety, we consider that there is no risk of adverse health effects. No adverse health effects have been reported to date.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Lots

PL5, OL1

Recall Numbers

3-3082

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Affected products

Product 1

H&AリアクショントリートメントNO.1

Product 2

NO.3

Hazard

Incorrect marketed product names (incorrect: H&A Reaction Treatment No.1, No.3; correct: H&A Reaction Treatment NO.1, NO.3). Reason for recall: We are voluntarily recalling these products because errors were found in the marketed product names printed on them. Marketed product name: H&A Reaction Treatment NO.1. Incorrect: H&A Reaction Treatment No.1. Correct: H&A Reaction Treatment NO.1. Marketed product name: H&A Reaction Treatment NO.3. Incorrect: H&A Reaction Treatment No.3. Correct: H&A Reaction Treatment NO.3. Specific anticipated health effects: The errors concern uppercase/lowercase lettering in the marketed product names. As there are no problems with product quality or safety, we consider that there is no risk of adverse health effects. No adverse health effects have been reported to date.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

プロテックス・ジャパン

Manufacturer

株式会社プロテックス・ジャパン

Phone

0774-95-4800

Brand: プロテックス・ジャパン. Contact: 株式会社プロテックス・ジャパン. Phone 0774-95-4800.

Source & status

Source

Tier

official

Category

BEAUTY

Official classification

PMDA Class III — 回収

Recall details

Recall number

3-3082

Event id

CAA-00000035393

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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