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Passenger car (Jeep Compass) - Repair

Official notice

25 Sept 2024

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Jeep Compass) - Repair. Speedometer and related instruments (vehicle control module). ■ Defective part (component name). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate program in the vehicle control module, the instrument cluster lighting may become fixed in daytime mode or nighttime mode. If it becomes fixed in nighttime mode, the instrument cluster illumination is insufficient during daytime driving, making the speedometer and related instruments difficult to read clearly. Published 2024-09-25.

What to do now

(Recall notification number) 外-3878. ■ Corrective measures: Update the vehicle control module program to the corrected version on all vehicles.

Units affected

6,293

Recall number

外-3878

Official notice

2024-09-25

The hazard

Speedometer and related instruments (vehicle control module). ■ Defective part (component name). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate program in the vehicle control module, the instrument cluster lighting may become fixed in daytime mode or nighttime mode. If it becomes fixed in nighttime mode, the instrument cluster illumination is insufficient during daytime driving, making the speedometer and related instruments difficult to read clearly.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3BA-M624

Recall Numbers

外-3878

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Affected products

Product 1

ジープ「コンパス」

Units affected

6,293

Hazard

Speedometer and related instruments (vehicle control module). ■ Defective part (component name). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate program in the vehicle control module, the instrument cluster lighting may become fixed in daytime mode or nighttime mode. If it becomes fixed in nighttime mode, the instrument cluster illumination is insufficient during daytime driving, making the speedometer and related instruments difficult to read clearly.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

Not provided

Phone

0120-712-812

Brand: Jeep. Contact: Stellantis ジャパン株式会社 専用フリーダイヤル TEL:0120. Phone 0120-712-812.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3878

Event id

CAA-00000032904

Units affected

6,293

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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