Open official notice

Passenger cars (Cadillac Escalade) - Repair

Official notice

15 Jul 2022

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Cadillac Escalade) - Repair. Outboard joint ball defect. ■ Defective part, etc.: The supplier applied insufficient heat treatment during manufacture of the outboard joint balls, which are components of the rear wheel drive shaft Assy. Consequently, balls with insufficient hardness were used and may wear or deform during use. If this occurs, abnormal noise or vibration may result. Continued use in this condition may cause seizure. If a ball breaks inside the wheel drive shaft outboard joint, the shaft may spin without transmitting drive and, in the worst case, propulsion may decrease, leaving the vehicle unable to be driven. Published 2022-07-15.

What to do now

(Notification number) 外-3414

Recall number

外-3414

Official notice

2022-07-15

The hazard

Outboard joint ball defect. ■ Defective part, etc.: The supplier applied insufficient heat treatment during manufacture of the outboard joint balls, which are components of the rear wheel drive shaft Assy. Consequently, balls with insufficient hardness were used and may wear or deform during use. If this occurs, abnormal noise or vibration may result. Continued use in this condition may cause seizure. If a ball breaks inside the wheel drive shaft outboard joint, the shaft may spin without transmitting drive and, in the worst case, propulsion may decrease, leaving the vehicle unable to be driven.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3BD-DA17V, 2RG-KV290Q3, 7BA-689X, 7BA-T1UL, 2PG-FV70HZ, ZAA-72AW44, 2BL-SC79, YDN-S1091B

Recall Numbers

外-3414

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Affected products

Product 1

キャデラック「エスカレード」

Hazard

Outboard joint ball defect. ■ Defective part, etc.: The supplier applied insufficient heat treatment during manufacture of the outboard joint balls, which are components of the rear wheel drive shaft Assy. Consequently, balls with insufficient hardness were used and may wear or deform during use. If this occurs, abnormal noise or vibration may result. Continued use in this condition may cause seizure. If a ball breaks inside the wheel drive shaft outboard joint, the shaft may spin without transmitting drive and, in the worst case, propulsion may decrease, leaving the vehicle unable to be driven.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

ゼネラルモーターズ・ジャパン株式会社

Phone

Not provided

Brand: Cadillac. Contact: ゼネラルモーターズ・ジャパン株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3414

Event id

CAA-00000029589

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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