Open official notice

Passenger car (Cadillac CT5) - Repair

Official notice

23 May 2024

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Cadillac CT5) - Repair. Defect in the lighting equipment (entry/exit assistance lights). ■ Defective component (part name): Lighting equipment (entry/exit assistance lights). ■ Details and cause of the noncompliant structure, equipment or performance: Due to the inappropriate mounting position of the exterior entry/exit assistance lights on the left and right exterior rearview mirrors, the illuminating part of the lamps is directly visible from the observation area when the exterior rearview mirrors are folded. This fails to comply with safety standards. Published 2024-05-23.

What to do now

(Recall notification number) 外-3811. ■ Corrective action: On all vehicles, cut the wiring for the entry/exit assistance lights, remove the lights and replace them with dummy caps.

Units affected

435

Recall number

外-3811

Official notice

2024-05-23

The hazard

Defect in the lighting equipment (entry/exit assistance lights). ■ Defective component (part name): Lighting equipment (entry/exit assistance lights). ■ Details and cause of the noncompliant structure, equipment or performance: Due to the inappropriate mounting position of the exterior entry/exit assistance lights on the left and right exterior rearview mirrors, the illuminating part of the lamps is directly visible from the observation area when the exterior rearview mirrors are folded. This fails to comply with safety standards.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

7BA-A2LL

Recall Numbers

外-3811

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Affected products

Product 1

キャデラック「CT5」

Units affected

435

Hazard

Defect in the lighting equipment (entry/exit assistance lights). ■ Defective component (part name): Lighting equipment (entry/exit assistance lights). ■ Details and cause of the noncompliant structure, equipment or performance: Due to the inappropriate mounting position of the exterior entry/exit assistance lights on the left and right exterior rearview mirrors, the illuminating part of the lamps is directly visible from the observation area when the exterior rearview mirrors are folded. This fails to comply with safety standards.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

ゼネラルモーターズ・ジャパン株式会社

Phone

0120-711-276

Brand: Cadillac. Contact: ゼネラルモーターズ・ジャパン株式会社. Phone 0120-711-276.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3811

Event id

CAA-00000032377

Units affected

435

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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