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Panasonic “Portable television” - Other

Official notice

13 Apr 2021

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Panasonic “Portable television” - Other. As the television's battery deteriorates and its internal pressure rises, any foreign material present may cause an internal short circuit and abnormal heat generation, potentially resulting in smoke and melting. Reason for recall: As the television's battery deteriorates and its internal pressure rises, any foreign material present may cause an internal short circuit and abnormal heat generation, potentially resulting in smoke and melting. Published 2021-04-13.

What to do now

Distribution of corrective software (a charging control program that reduces the increase in internal pressure associated with battery cell aging). The corrective software is automatically downloaded via the antenna or the Internet. When you turn on the power, a “Software update” notification appears on the product's monitor screen. Please select “Update”.

Units affected

187,785

Official notice

2021-04-13

The hazard

As the television's battery deteriorates and its internal pressure rises, any foreign material present may cause an internal short circuit and abnormal heat generation, potentially resulting in smoke and melting. Reason for recall: As the television's battery deteriorates and its internal pressure rises, any foreign material present may cause an internal short circuit and abnormal heat generation, potentially resulting in smoke and melting.

How to check if you're affected

Product identifiers are not currently available in RecallScope. Check the official notice before deciding whether your item is affected.

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Affected products

Product 1

ポータブルテレビ

Units affected

187,785

Hazard

As the television's battery deteriorates and its internal pressure rises, any foreign material present may cause an internal short circuit and abnormal heat generation, potentially resulting in smoke and melting. Reason for recall: As the television's battery deteriorates and its internal pressure rises, any foreign material present may cause an internal short circuit and abnormal heat generation, potentially resulting in smoke and melting.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

パナソニック

Manufacturer

パナソニックエンターテインメント&コミュニケーション株式会社

Phone

0120-878-636

Brand: パナソニック. Contact: パナソニックエンターテインメント&コミュニケーション株式会社. Phone 0120-878-636.

Source & status

Source

Tier

official

Category

ELECTRONICS

Official classification

消費者庁 — その他

Recall details

Event id

CAA-00000027671

Units affected

187,785

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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