Image available on the official notice.
Panasonic "Laptop computers" - Parts replacement
Official notice
29 Mar 2018
Last checked
27 Oct 2026
An official CAA Japan notice concerns Panasonic "Laptop computers" - Parts replacement. A fire occurred, burning the product and surrounding area. Reason for the recall: As the laptop battery deteriorates and its internal pressure rises, foreign matter, if present, may cause an internal short circuit and lead to a fire. July 23, Reiwa 6: Notice concerning serious consumer product accidents. Serious consumer product accidents: Fires and other incidents involving recalled products (electric rice cookers, video recording devices (for security cameras), laptop computers). Published 2018-03-29.
What to do now
Distribution of remedial software (charging control utility and battery diagnostic and control program). Note: The battery diagnostic and control program is scheduled to become available from June 12, 2018.
Official notice
2018-03-29
The hazard
The hazard
A fire occurred, burning the product and surrounding area. Reason for the recall: As the laptop battery deteriorates and its internal pressure rises, foreign matter, if present, may cause an internal short circuit and lead to a fire. July 23, Reiwa 6: Notice concerning serious consumer product accidents. Serious consumer product accidents: Fires and other incidents involving recalled products (electric rice cookers, video recording devices (for security cameras), laptop computers).
How to check if you're affected
How to check if you're affected
Product identifiers are not currently available in RecallScope. Check the official notice before deciding whether your item is affected.
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Turn on recall alertsAffected products
Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: パナソニック. Contact: パナソニック株式会社. Phone 0120-870-163.
Source & status
Source & status
Recall details
Recall details
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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