Open official notice

Passenger Cars (Ford Mustang) - Repair

Official notice

31 Aug 2018

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger Cars (Ford Mustang) - Repair. Door entry/exit system (door latch) defect. ■Defective component: Door entry/exit system (door latch). ■Condition of the structure, system or performance considered noncompliant with standards and its cause: In the left and right door latches, the spring hook mounting portion inside the latch has insufficient strength and may break after repeated opening and closing of the door. Consequently, the door latch may not lock securely and, in the worst case, the door may open while driving. Published 2018-08-31.

What to do now

(Recall) 外-2712 ■Corrective action: Replace the left and right door latches on all vehicles with improved parts.

Recall number

外-2712

Official notice

2018-08-31

The hazard

Door entry/exit system (door latch) defect. ■Defective component: Door entry/exit system (door latch). ■Condition of the structure, system or performance considered noncompliant with standards and its cause: In the left and right door latches, the spring hook mounting portion inside the latch has insufficient strength and may break after repeated opening and closing of the door. Consequently, the door latch may not lock securely and, in the worst case, the door may open while driving.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2712

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Affected products

Product 1

フォード マスタング

Hazard

Door entry/exit system (door latch) defect. ■Defective component: Door entry/exit system (door latch). ■Condition of the structure, system or performance considered noncompliant with standards and its cause: In the left and right door latches, the spring hook mounting portion inside the latch has insufficient strength and may break after repeated opening and closing of the door. Consequently, the door latch may not lock securely and, in the worst case, the door may open while driving.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

フォード自動車株式会社

Phone

0120-125175

Brand: Ford. Contact: フォード自動車株式会社. Phone 0120-125175.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2712

Event id

CAA-00000020742

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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