Open official notice

Passenger car (Ford Explorer) - Repair

Official notice

27 Sept 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Ford Explorer) - Repair. Defect in the suspension system (rear suspension toe links). ■ Defective part (component name): Suspension system (rear suspension toe links). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Some rear suspension toe links have welds with insufficient strength because strength was inadequately assessed during design. Consequently, metal fatigue and other factors during use may cause the welded portions to break, potentially rendering the vehicle undrivable in the worst case. Published 2019-09-27.

What to do now

(Recall) 外-2918 ■ Corrective measures: Replace the left and right rear suspension toe links on all vehicles with modified parts.

Recall number

外-2918

Official notice

2019-09-27

The hazard

Defect in the suspension system (rear suspension toe links). ■ Defective part (component name): Suspension system (rear suspension toe links). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Some rear suspension toe links have welds with insufficient strength because strength was inadequately assessed during design. Consequently, metal fatigue and other factors during use may cause the welded portions to break, potentially rendering the vehicle undrivable in the worst case.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2918

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Affected products

Product 1

フォード エクスプローラー

Hazard

Defect in the suspension system (rear suspension toe links). ■ Defective part (component name): Suspension system (rear suspension toe links). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Some rear suspension toe links have welds with insufficient strength because strength was inadequately assessed during design. Consequently, metal fatigue and other factors during use may cause the welded portions to break, potentially rendering the vehicle undrivable in the worst case.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

フォード自動車株式会社

Phone

0120-125175

Brand: Ford. Contact: フォード自動車株式会社. Phone 0120-125175.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2918

Event id

CAA-00000024862

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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