Open official notice

Passenger cars (Audi Audi Q5 Hybrid) - Repair

Official notice

28 Feb 2018

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Audi Audi Q5 Hybrid) - Repair. Air conditioning system defect. ■ Defective part (component name): Air conditioning system. ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper manufacture of the auxiliary heater in the air conditioning unit, the terminals of the wiring connection (connector) may corrode. Continued use in this condition may increase electrical resistance, causing the terminals to heat up and emit smoke and, in the worst case, cause a fire. Published 2018-02-28.

What to do now

(Recall) 外-2601 ■ Corrective measures: Replace the auxiliary heater on all vehicles with a nondefective part.

Recall number

外-2601

Official notice

2018-02-28

The hazard

Air conditioning system defect. ■ Defective part (component name): Air conditioning system. ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper manufacture of the auxiliary heater in the air conditioning unit, the terminals of the wiring connection (connector) may corrode. Continued use in this condition may increase electrical resistance, causing the terminals to heat up and emit smoke and, in the worst case, cause a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2601

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Affected products

Product 1

アウディ アウディ Q5 ハイブリッド

Hazard

Air conditioning system defect. ■ Defective part (component name): Air conditioning system. ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper manufacture of the auxiliary heater in the air conditioning unit, the terminals of the wiring connection (connector) may corrode. Continued use in this condition may increase electrical resistance, causing the terminals to heat up and emit smoke and, in the worst case, cause a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

アウディ コミュニケーションセンター

Phone

0120-598119

Brand: Audi. Contact: アウディ コミュニケーションセンター. Phone 0120-598119.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2601

Event id

CAA-00000019419

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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