Open official notice

Passenger car (Mercedes-Benz GLE350d 4MATIC) - Repair

Official notice

7 Apr 2017

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz GLE350d 4MATIC) - Repair. Defect in the nuts securing the upper control arm to the steering knuckle. ■ Defective component (part name): Nuts securing the upper control arm to the steering knuckle. ■ Structure, equipment or performance deemed noncompliant with standards, and its cause: Due to improper tightening, some nuts securing the upper control arm to the steering knuckle were not tightened to the specified torque. If use continues in this condition, the steering knuckle may separate from the upper control arm, potentially making steering impossible in the worst case. Published 2017-04-07.

What to do now

(Recall)外-2466

Recall number

外-2466

Official notice

2017-04-07

The hazard

Defect in the nuts securing the upper control arm to the steering knuckle. ■ Defective component (part name): Nuts securing the upper control arm to the steering knuckle. ■ Structure, equipment or performance deemed noncompliant with standards, and its cause: Due to improper tightening, some nuts securing the upper control arm to the steering knuckle were not tightened to the specified torque. If use continues in this condition, the steering knuckle may separate from the upper control arm, potentially making steering impossible in the worst case.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2466

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Affected products

Product 1

メルセデス・ベンツ GLE350d 4MATIC

Hazard

Defect in the nuts securing the upper control arm to the steering knuckle. ■ Defective component (part name): Nuts securing the upper control arm to the steering knuckle. ■ Structure, equipment or performance deemed noncompliant with standards, and its cause: Due to improper tightening, some nuts securing the upper control arm to the steering knuckle were not tightened to the specified torque. If use continues in this condition, the steering knuckle may separate from the upper control arm, potentially making steering impossible in the worst case.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2466

Event id

CAA-00000017556

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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