Image available on the official notice.
Passenger cars (Mercedes-Benz GLE300d 4MATIC and 5 other models) - Repair
Official notice
3 Jun 2021
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLE300d 4MATIC and 5 other models) - Repair. Air conditioner drain hose defect. ■ Defective component: Other (air conditioner drain hose). ■ Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Improper installation of the drain hose on the air conditioner evaporator may allow condensation water to leak into the passenger compartment. This may flood the area beneath the floor, causing corrosion or short circuits in electrical wiring and, in the worst case, a fire. Published 2021-06-03.
What to do now
(Recall) 外-3224 ■ Corrective measures: Inspect the installation of the drain hose on all vehicles and correct the installation if it is not properly fitted. If leaking condensation water has caused damage or other deterioration to any components, replace those components with new ones.
Recall number
外-3224
Official notice
2021-06-03
The hazard
The hazard
Air conditioner drain hose defect. ■ Defective component: Other (air conditioner drain hose). ■ Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Improper installation of the drain hose on the air conditioner evaporator may allow condensation water to leak into the passenger compartment. This may flood the area beneath the floor, causing corrosion or short circuits in electrical wiring and, in the worst case, a fire.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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