Image available on the official notice.
Passenger cars (Mercedes-Benz GLB200d and 34 other models) - Repair
Official notice
12 Jan 2022
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLB200d and 34 other models) - Repair. Rear-view mirrors and related equipment (image display device) defect. ■ Defective component (part name): Rear-view mirrors and related equipment (image display device). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an unsuitable control program in the MBUX multimedia system, the image display device (navigation monitor) may display nothing at startup or restart after startup, interrupting the image for several seconds. Consequently, it may be impossible to check the areas immediately in front of and immediately to the left of the vehicle using the image display device. Published 2022-01-12.
What to do now
(Recall) 外-3338. ■ Corrective measures: Reprogram the MBUX multimedia system control software with the remedial version in all vehicles.
Units affected
24,132
Recall number
外-3338
Official notice
2022-01-12
The hazard
The hazard
Rear-view mirrors and related equipment (image display device) defect. ■ Defective component (part name): Rear-view mirrors and related equipment (image display device). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an unsuitable control program in the MBUX multimedia system, the image display device (navigation monitor) may display nothing at startup or restart after startup, interrupting the image for several seconds. Consequently, it may be impossible to check the areas immediately in front of and immediately to the left of the vehicle using the image display device.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Turn on automatic VIN checksAffected VINs (3)
Affected VINs (3)
The official notice holds the authoritative list of all 3 VINs.
Check my VIN automaticallyAffected products
Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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