Open official notice

Passenger cars (Mitsubishi eK and others) - Repair

Official notice

27 Jan 2017

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mitsubishi eK and others) - Repair. Due to engine defects. ■ Defective components: ① Engine (starter). ② Engine (engine control unit (engine ECU)). ■ Condition of the structure, equipment, or performance considered noncompliant with standards, and its cause: ① Due to an inappropriate engine control program, operating the gear selector immediately after engine cranking begins may cause the starter motor pinion gear to engage forcefully with the engine ring gear. The resulting impact may damage the gears. Consequently, abnormal noise may occur when starting the engine and, in the worst case, the engine may fail to start. ② In the engine ECU of vehicles with an idling stop function, an inappropriate engine control program may prevent proper diagnosis of catalytic converter deterioration. Consequently, the warning light may fail to illuminate even if the catalytic converter deteriorates. Published 2017-01-27.

What to do now

(Recall)3944. ■ Corrective measures: ①② Rewrite the engine control program to the corrected specification on all vehicles.

Recall number

3944

Official notice

2017-01-27

The hazard

Due to engine defects. ■ Defective components: ① Engine (starter). ② Engine (engine control unit (engine ECU)). ■ Condition of the structure, equipment, or performance considered noncompliant with standards, and its cause: ① Due to an inappropriate engine control program, operating the gear selector immediately after engine cranking begins may cause the starter motor pinion gear to engage forcefully with the engine ring gear. The resulting impact may damage the gears. Consequently, abnormal noise may occur when starting the engine and, in the worst case, the engine may fail to start. ② In the engine ECU of vehicles with an idling stop function, an inappropriate engine control program may prevent proper diagnosis of catalytic converter deterioration. Consequently, the warning light may fail to illuminate even if the catalytic converter deteriorates.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

3944

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Affected products

Product 1

三菱 eK 他

Hazard

Due to engine defects. ■ Defective components: ① Engine (starter). ② Engine (engine control unit (engine ECU)). ■ Condition of the structure, equipment, or performance considered noncompliant with standards, and its cause: ① Due to an inappropriate engine control program, operating the gear selector immediately after engine cranking begins may cause the starter motor pinion gear to engage forcefully with the engine ring gear. The resulting impact may damage the gears. Consequently, abnormal noise may occur when starting the engine and, in the worst case, the engine may fail to start. ② In the engine ECU of vehicles with an idling stop function, an inappropriate engine control program may prevent proper diagnosis of catalytic converter deterioration. Consequently, the warning light may fail to illuminate even if the catalytic converter deteriorates.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

三菱自動車工業株式会社

Phone

0120-324-860

Brand: Mitsubishi. Contact: 三菱自動車工業株式会社. Phone 0120-324-860.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

3944

Event id

CAA-00000017111

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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