Open official notice

Passenger cars (Peugeot e-208, Citroën e-C4) - Repair

Official notice

12 Mar 2025

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Peugeot e-208, Citroën e-C4) - Repair. Defective electrical equipment (battery management unit). ■ Defective component (part name): Electrical equipment (battery management unit). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: The traction battery's battery management unit may incorrectly identify an invalid signal sent from the battery as a malfunction. Consequently, a warning light may illuminate and a warning message may appear while the traction power supply is cut off, potentially rendering the vehicle unable to drive. Published 2025-03-12.

What to do now

(Recall notification number) 外-3945 ■ Corrective measures: On all vehicles, update the battery management unit software to the corrective program.

Units affected

8

Recall number

外-3945

Official notice

2025-03-12

The hazard

Defective electrical equipment (battery management unit). ■ Defective component (part name): Electrical equipment (battery management unit). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: The traction battery's battery management unit may incorrectly identify an invalid signal sent from the battery as a malfunction. Consequently, a warning light may illuminate and a warning message may appear while the traction power supply is cut off, potentially rendering the vehicle unable to drive.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-P21ZK01, ZAA-C41ZK01

Recall Numbers

外-3945

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Affected VINs (1)

VR3UHZKXZNT114042

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Affected products

Product 1

プジョー「e-208」 シトロエン「e-C4」

Units affected

8

Hazard

Defective electrical equipment (battery management unit). ■ Defective component (part name): Electrical equipment (battery management unit). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: The traction battery's battery management unit may incorrectly identify an invalid signal sent from the battery as a malfunction. Consequently, a warning light may illuminate and a warning message may appear while the traction power supply is cut off, potentially rendering the vehicle unable to drive.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

Automobiles PEUGEOT 専用フリーダイヤル

Phone

0120-840-240, 0120-55-4106

Brand: Peugeot. Contact: Automobiles PEUGEOT 専用フリーダイヤル. Phone 0120-840-240, 0120-55-4106.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3945

Event id

CAA-00000033568

Units affected

8

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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