Open official notice

Passenger vehicles (Peugeot e-208, e-2008, Citroën e-C4, DS 3 Crossback E-TENSE) - Repair

Official notice

15 Jun 2023

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger vehicles (Peugeot e-208, e-2008, Citroën e-C4, DS 3 Crossback E-TENSE) - Repair. Power transmission system (electric powertrain ECU) defect. ■ Defective component (part name): Power transmission system (electric powertrain ECU). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Due to an inappropriate power supply control program in the electric powertrain ECU, if an insulation fault occurs in the electric compressor, safe mode stops the vehicle from driving. Published 2023-06-15.

What to do now

(Recall notification number) 外-3619. ■ Corrective measures: On all vehicles, update the electric powertrain ECU power supply control program with a corrected program so that the vehicle remains capable of driving even in safe mode.

Units affected

1,867

Recall number

外-3619

Official notice

2023-06-15

The hazard

Power transmission system (electric powertrain ECU) defect. ■ Defective component (part name): Power transmission system (electric powertrain ECU). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Due to an inappropriate power supply control program in the electric powertrain ECU, if an insulation fault occurs in the electric compressor, safe mode stops the vehicle from driving.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-P21ZK01, ZAA-P24ZK01, ZAA-C41ZK01, ZAA-D34ZK01

Recall Numbers

外-3619

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Affected VINs (1)

VR1UJZKXZLW004896

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Affected products

Product 1

プジョー「e-208」「e-2008」 シトロエン「e-C4」 DS「DS 3 クロスバック E-TENSE」

Units affected

1,867

Hazard

Power transmission system (electric powertrain ECU) defect. ■ Defective component (part name): Power transmission system (electric powertrain ECU). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Due to an inappropriate power supply control program in the electric powertrain ECU, if an insulation fault occurs in the electric compressor, safe mode stops the vehicle from driving.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

Automobiles PEUGEOT 専用フリーダイヤル

Phone

0120-840-240, 0120-55-4106, 0120-92-6813

Brand: Peugeot. Contact: Automobiles PEUGEOT 専用フリーダイヤル. Phone 0120-840-240, 0120-55-4106, 0120-92-6813.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3619

Event id

CAA-00000030879

Units affected

1,867

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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