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Passenger cars (Citroën C4 Picasso and other model) - Repair

Official notice

30 Oct 2020

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Citroën C4 Picasso and other model) - Repair. Engine (engine control unit) defect. ■ Defective component: Engine (engine control unit). ■ Condition of the structure, equipment or performance considered noncompliant with standards and its cause: Due to an inappropriate engine control unit control program for adaptive cruise control, a signal for sudden acceleration may be sent when the distance to the vehicle ahead increases. As a result, the vehicle may accelerate suddenly and, in the worst case, collide with the rear of the vehicle ahead. Published 2020-10-30.

What to do now

(Recall) 外-3114 ■ Corrective measures: On all vehicles, reprogram the engine control unit with the corrected program.

Recall number

外-3114

Official notice

2020-10-30

The hazard

Engine (engine control unit) defect. ■ Defective component: Engine (engine control unit). ■ Condition of the structure, equipment or performance considered noncompliant with standards and its cause: Due to an inappropriate engine control unit control program for adaptive cruise control, a signal for sudden acceleration may be sent when the distance to the vehicle ahead increases. As a result, the vehicle may accelerate suddenly and, in the worst case, collide with the rear of the vehicle ahead.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3114

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Affected products

Product 1

シトロエン C4ピカソ 他

Hazard

Engine (engine control unit) defect. ■ Defective component: Engine (engine control unit). ■ Condition of the structure, equipment or performance considered noncompliant with standards and its cause: Due to an inappropriate engine control unit control program for adaptive cruise control, a signal for sudden acceleration may be sent when the distance to the vehicle ahead increases. As a result, the vehicle may accelerate suddenly and, in the worst case, collide with the rear of the vehicle ahead.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

Groupe PSA Japan株式会社

Phone

0120-840-240, 0120-55-4106

Brand: Citroën. Contact: Groupe PSA Japan株式会社. Phone 0120-840-240, 0120-55-4106.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3114

Event id

CAA-00000027177

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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