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Passenger car (Citroën “C4 Cactus”) - Repair

Official notice

29 Jun 2018

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Citroën “C4 Cactus”) - Repair. Defects in the vehicle frame (bonnet striker) and fuel system (fuel pipe). ■ Defective parts: ① Vehicle frame (bonnet striker) ② Fuel system (fuel pipe). ■ Conditions and causes of the structure, equipment or performance considered noncompliant with standards: ① The bonnet striker support has an inappropriate shape, which may cause the support to crack due to air resistance or vehicle vibration while driving. Continued use may cause the support to break, preventing the bonnet from locking. In the worst case, the bonnet may open while driving. ② An incorrect installation procedure during fuel pipe routing may cause the fuel pipe to contact the fuel return pipe connector. Engine vibration may therefore damage the fuel pipe covering. In the worst case, a hole may develop in the fuel pipe and fuel may leak. Published 2018-06-29.

What to do now

(Recall) 外‐2680 ■ Corrective measures: ① Check the bonnet striker support on all vehicles and install a reinforcement plate on affected vehicles. If this area is damaged, replace the bonnet with a modified part. ② Inspect the fuel pipe routing on all vehicles and correct any improper routing. If the fuel pipe is damaged, replace it with a new one.

Official notice

2018-06-29

The hazard

Defects in the vehicle frame (bonnet striker) and fuel system (fuel pipe). ■ Defective parts: ① Vehicle frame (bonnet striker) ② Fuel system (fuel pipe). ■ Conditions and causes of the structure, equipment or performance considered noncompliant with standards: ① The bonnet striker support has an inappropriate shape, which may cause the support to crack due to air resistance or vehicle vibration while driving. Continued use may cause the support to break, preventing the bonnet from locking. In the worst case, the bonnet may open while driving. ② An incorrect installation procedure during fuel pipe routing may cause the fuel pipe to contact the fuel return pipe connector. Engine vibration may therefore damage the fuel pipe covering. In the worst case, a hole may develop in the fuel pipe and fuel may leak.

How to check if you're affected

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Affected products

Product 1

シトロエン 「C4カクタス」 3008 他

Hazard

Defects in the vehicle frame (bonnet striker) and fuel system (fuel pipe). ■ Defective parts: ① Vehicle frame (bonnet striker) ② Fuel system (fuel pipe). ■ Conditions and causes of the structure, equipment or performance considered noncompliant with standards: ① The bonnet striker support has an inappropriate shape, which may cause the support to crack due to air resistance or vehicle vibration while driving. Continued use may cause the support to break, preventing the bonnet from locking. In the worst case, the bonnet may open while driving. ② An incorrect installation procedure during fuel pipe routing may cause the fuel pipe to contact the fuel return pipe connector. Engine vibration may therefore damage the fuel pipe covering. In the worst case, a hole may develop in the fuel pipe and fuel may leak.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

問い合せ先:

Phone

0120-55-4160

Brand: Citroën. Contact: 問い合せ先:. Phone 0120-55-4160.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Event id

CAA-00000020229

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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