Open official notice

Passenger vehicles (Toyota bZ4X, Lexus RZ450e, RZ300e, Subaru Solterra) - Repair

Official notice

4 Sept 2025

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger vehicles (Toyota bZ4X, Lexus RZ450e, RZ300e, Subaru Solterra) - Repair. Defect in the air conditioning amplifier. Defective component (part name): Other (air conditioning amplifier). Description and cause of the structure, equipment or performance deemed noncompliant with standards: In the air conditioning system, insufficient evaluation of the control program for failures of related components means that detecting certain diagnostic trouble codes may trigger excessive fail-safe control that stops the heater. This may reduce defroster performance, making it difficult to clear fog or frost from the windshield. Published 2025-09-04.

What to do now

Recall notification number: 5711. Corrective measures: Modify the air conditioning amplifier's fail-safe control program to the corrected specification in all vehicles.

Units affected

6,125

Recall number

5711

Official notice

2025-09-04

The hazard

Defect in the air conditioning amplifier. Defective component (part name): Other (air conditioning amplifier). Description and cause of the structure, equipment or performance deemed noncompliant with standards: In the air conditioning system, insufficient evaluation of the control program for failures of related components means that detecting certain diagnostic trouble codes may trigger excessive fail-safe control that stops the heater. This may reduce defroster performance, making it difficult to clear fog or frost from the windshield.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-XEAM10, ZAA-YEAM15, ZAA-XEBM15, ZAA-XEBM10, ZAA-XEAM10X, ZAA-YEAM15X

Recall Numbers

5711

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Affected products

Product 1

トヨタ 「bZ4X」 レクサス「RZ450e」「RZ300e」 スバル 「ソルテラ」

Units affected

6,125

Hazard

Defect in the air conditioning amplifier. Defective component (part name): Other (air conditioning amplifier). Description and cause of the structure, equipment or performance deemed noncompliant with standards: In the air conditioning system, insufficient evaluation of the control program for failures of related components means that detecting certain diagnostic trouble codes may trigger excessive fail-safe control that stops the heater. This may reduce defroster performance, making it difficult to clear fog or frost from the windshield.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

トヨタ自動車株式会社

Phone

0800-700-7700, 0800-500-5577

Brand: Toyota. Contact: トヨタ自動車株式会社. Phone 0800-700-7700, 0800-500-5577.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

5711

Event id

CAA-00000034281

Units affected

6,125

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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