Open official notice

Passenger cars (Toyota bZ4X, Solterra) - Repair

Official notice

23 Jun 2022

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Toyota bZ4X, Solterra) - Repair. Defect in the running gear (hub bolts). ■ Defective part (component name): Running gear (hub bolts). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: The hub bolts securing the tires may loosen due to repeated sharp turns, sudden braking, etc. If the vehicle continues to be driven in this condition, abnormal noise may occur and, in the worst case, a tire may detach. Published 2022-06-23.

What to do now

(Recall notification number) 5177. ■ Corrective measures: For all vehicles, users will be asked to stop using the vehicles as an interim measure. A permanent remedy will be implemented once the countermeasure has been determined.

Units affected

204

Recall number

5177

Official notice

2022-06-23

The hazard

Defect in the running gear (hub bolts). ■ Defective part (component name): Running gear (hub bolts). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: The hub bolts securing the tires may loosen due to repeated sharp turns, sudden braking, etc. If the vehicle continues to be driven in this condition, abnormal noise may occur and, in the worst case, a tire may detach.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-XEAM10, ZAA-YEAM15, ZAA-XEAM10X, ZAA-YEAM15X

Recall Numbers

5177

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Affected products

Product 1

トヨタ「bZ4X」「ソルテラ」

Units affected

204

Hazard

Defect in the running gear (hub bolts). ■ Defective part (component name): Running gear (hub bolts). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: The hub bolts securing the tires may loosen due to repeated sharp turns, sudden braking, etc. If the vehicle continues to be driven in this condition, abnormal noise may occur and, in the worst case, a tire may detach.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

トヨタ自動車株式会社

Phone

0800-700-7700

Brand: Toyota. Contact: トヨタ自動車株式会社. Phone 0800-700-7700.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

5177

Event id

CAA-00000029447

Units affected

204

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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