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Passenger cars (Mercedes-Benz Mercedes-AMG C63 and other models) - Repair

Official notice

1 Oct 2020

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz Mercedes-AMG C63 and other models) - Repair. On-board diagnostic system defect (engine control unit). Defective component: On-board diagnostic system (engine control unit). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Inadequate management of the specifications to be installed in vehicles has resulted in the engine control unit being loaded with a control program whose specifications differ from the correct specifications. Consequently, the idle-up control used when the engine is cold does not operate correctly and, in the worst case, exhaust emissions may exceed the regulatory limits. Published 2020-10-01.

What to do now

(Recall) 外-3100. Corrective measures: Reprogram the engine control unit with the correct control program on all vehicles.

Recall number

外-3100

Official notice

2020-10-01

The hazard

On-board diagnostic system defect (engine control unit). Defective component: On-board diagnostic system (engine control unit). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Inadequate management of the specifications to be installed in vehicles has resulted in the engine control unit being loaded with a control program whose specifications differ from the correct specifications. Consequently, the idle-up control used when the engine is cold does not operate correctly and, in the worst case, exhaust emissions may exceed the regulatory limits.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3100

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Affected products

Product 1

メルセデス・ベンツ メルセデスAMG C63他

Hazard

On-board diagnostic system defect (engine control unit). Defective component: On-board diagnostic system (engine control unit). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Inadequate management of the specifications to be installed in vehicles has resulted in the engine control unit being loaded with a control program whose specifications differ from the correct specifications. Consequently, the idle-up control used when the engine is cold does not operate correctly and, in the worst case, exhaust emissions may exceed the regulatory limits.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3100

Event id

CAA-00000027077

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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