Open official notice

Passenger car (Audi A6 Hybrid) - Repair

Official notice

5 Jul 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Audi A6 Hybrid) - Repair. Electric auxiliary heater element defect. ■ Defective component: Electric auxiliary heater element. ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Some electric auxiliary heater elements have poor electrical contact because their connectors were insufficiently mated during manufacture. Continued use in this condition may cause the affected area to overheat and, in the worst case, cause a fire. Published 2019-07-05.

What to do now

(Recall)外-2865

Recall number

外-2865

Official notice

2019-07-05

The hazard

Electric auxiliary heater element defect. ■ Defective component: Electric auxiliary heater element. ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Some electric auxiliary heater elements have poor electrical contact because their connectors were insufficiently mated during manufacture. Continued use in this condition may cause the affected area to overheat and, in the worst case, cause a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2865

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Affected products

Product 1

アウディ A6 ハイブリッド

Hazard

Electric auxiliary heater element defect. ■ Defective component: Electric auxiliary heater element. ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Some electric auxiliary heater elements have poor electrical contact because their connectors were insufficiently mated during manufacture. Continued use in this condition may cause the affected area to overheat and, in the worst case, cause a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

アウディジャパン株式会社

Phone

Not provided

Brand: Audi. Contact: アウディジャパン株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2865

Event id

CAA-00000023809

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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