Open official notice

Passenger car (Audi Audi A6 2.0Tq and others) - Repair

Official notice

5 Sept 2018

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Audi Audi A6 2.0Tq and others) - Repair. Defect in the instrument panel unit (speedometer). ■ Defective part (component name): Instrument panel unit (speedometer). ■ Condition of the structure, equipment or performance considered noncompliant with standards and its cause: An inappropriate control program in the instrument panel unit may cause communication failures with the navigation unit in some vehicles. Consequently, the instrument panel may stop displaying information and the speedometer display may disappear. Published 2018-09-05.

What to do now

(Recall)外-2709 ■ Corrective measures: Rewrite the instrument panel unit's control program with a corrected program on all vehicles.

Recall number

外-2709

Official notice

2018-09-05

The hazard

Defect in the instrument panel unit (speedometer). ■ Defective part (component name): Instrument panel unit (speedometer). ■ Condition of the structure, equipment or performance considered noncompliant with standards and its cause: An inappropriate control program in the instrument panel unit may cause communication failures with the navigation unit in some vehicles. Consequently, the instrument panel may stop displaying information and the speedometer display may disappear.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2709

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Affected products

Product 1

アウディ アウディ A6 2.0Tq 他

Hazard

Defect in the instrument panel unit (speedometer). ■ Defective part (component name): Instrument panel unit (speedometer). ■ Condition of the structure, equipment or performance considered noncompliant with standards and its cause: An inappropriate control program in the instrument panel unit may cause communication failures with the navigation unit in some vehicles. Consequently, the instrument panel may stop displaying information and the speedometer display may disappear.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

アウディ コミュニケーションセンター

Phone

0120-598119

Brand: Audi. Contact: アウディ コミュニケーションセンター. Phone 0120-598119.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2709

Event id

CAA-00000020792

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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