Image available on the official notice.
Passenger car (Mercedes-Benz A200d) - Repair
Official notice
6 Aug 2019
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Mercedes-Benz A200d) - Repair. Defect in the power transmission system (transmission control unit). ■ Defective component (part name): Power transmission system (transmission control unit). ■ Details and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate control software in the transmission control unit, manually shifting from an even-numbered gear into neutral while driving and then stopping the vehicle without changing gear prevents further gear changes, leaving the vehicle unable to be driven. Published 2019-08-06.
What to do now
(Recall) 外-2897 ■ Remedial measures: Reprogram the transmission control unit with corrected control software on all vehicles.
Recall number
外-2897
Official notice
2019-08-06
The hazard
The hazard
Defect in the power transmission system (transmission control unit). ■ Defective component (part name): Power transmission system (transmission control unit). ■ Details and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate control software in the transmission control unit, manually shifting from an even-numbered gear into neutral while driving and then stopping the vehicle without changing gear prevents further gear changes, leaving the vehicle unable to be driven.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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