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Raz-at, raz-cat, raz-ap, raz-sp (mobile shower commode chairs)

Official notice

15 Jan 2026

Last checked

15 Jan 2026

Medium riskHealth Canada

An official Health Canada notice concerns Raz-at, raz-cat, raz-ap, raz-sp (mobile shower commode chairs). Raz decided a safety enhancement action that we are implementing for the Front and Rear Open (FAR) seats. Recently, an incident in Canada involved unauthorized modification of an FAR seat by a technician, followed by reinstallation without properly engaging the outside rear seat brackets. This resulted in one side of the seat slipping off the seat frame. In order to prevent this from occurring in the future, we have designed custom rear seat brackets that, when used in combination with Bodypoint's Frame Saver Clamps, prevent each of the Seat halves from shifting medially or laterally. Raz will provide a retrofit kit and detailed installation instructions to customers for a safety enhancement. Published 2026-01-15.

What to do now

Contact the manufacturer if you require additional information.

Recall number

81375

Official notice

2026-01-15

The hazard

Raz decided a safety enhancement action that we are implementing for the Front and Rear Open (FAR) seats. Recently, an incident in Canada involved unauthorized modification of an FAR seat by a technician, followed by reinstallation without properly engaging the outside rear seat brackets. This resulted in one side of the seat slipping off the seat frame. In order to prevent this from occurring in the future, we have designed custom rear seat brackets that, when used in combination with Bodypoint's Frame Saver Clamps, prevent each of the Seat halves from shifting medially or laterally. Raz will provide a retrofit kit and detailed installation instructions to customers for a safety enhancement.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

CAT201338, RAT221528, RAT219005, RAS216524, RAS222398

Skus

Z303, Z300, Z200, Z100

Other

RA RA-81375

Model Numbers

Z303, Z300, Z200, Z100

Recall Numbers

81375

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Affected products

Product 1

Affected products - Raz-AT, Raz-CAT, Raz-AP, Raz-SP (Mobile Shower Commode Chairs), Lot or serial number - CAT201338, Model or catalogue number - Z303

Product 2

Affected products - Raz-AT, Raz-CAT, Raz-AP, Raz-SP (Mobile Shower Commode Chairs), Lot or serial number - RAT221528, Model or catalogue number - Z300

Product 3

Affected products - Raz-AT, Raz-CAT, Raz-AP, Raz-SP (Mobile Shower Commode Chairs), Lot or serial number - RAT222244, Model or catalogue number - Z300

Product 4

Affected products - Raz-AT, Raz-CAT, Raz-AP, Raz-SP (Mobile Shower Commode Chairs), Lot or serial number - RAT219005, Model or catalogue number - Z300

Product 5

Affected products - Raz-AT, Raz-CAT, Raz-AP, Raz-SP (Mobile Shower Commode Chairs), Lot or serial number - RAS216524, Model or catalogue number - Z200

Product 6

Affected products - Raz-AT, Raz-CAT, Raz-AP, Raz-SP (Mobile Shower Commode Chairs), Lot or serial number - RAS222398, Model or catalogue number - Z100

Product 7

Lot or serial number - CAT201338, Model or catalogue number - Z303

Product 8

Lot or serial number - RAT221528, Model or catalogue number - Z300

Product 9

Lot or serial number - RAT219005, Model or catalogue number - Z300

Product 10

Lot or serial number - RAS216524, Model or catalogue number - Z200

Product 11

Lot or serial number - RAS222398, Model or catalogue number - Z100

Risk / hazard

Raz decided a safety enhancement action that we are implementing for the Front and Rear Open (FAR) seats. Recently, an incident in Canada involved unauthorized modification of an FAR seat by a technician, followed by reinstallation without properly engaging the outside rear seat brackets. This resulted in one side of the seat slipping off the seat frame. In order to prevent this from occurring in the future, we have designed custom rear seat brackets that, when used in combination with Bodypoint's Frame Saver Clamps, prevent each of the Seat halves from shifting medially or laterally. Raz will provide a retrofit kit and detailed installation instructions to customers for a safety enhancement.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Affected area 2

CA · Canada · Ontario

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Raz Design.

Source & status

Source

Health Canada

Tier

beta

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

81375

Classification

Type II

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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