No image published for this recall

No image published for this recall

Prevost

Official notice

16 Jul 2025

Last checked

16 Jul 2025

Medium riskHealth Canada

An official Health Canada notice concerns Prevost. Issue: On a small number of buses, the wrong glass for the entrance door window may have been installed. As a result, the glass may not meet certain requirements of Canadian regulations. Note: This recall only affects certain buses that are not equipped with optional perimeter lighting. Safety Risk: Incorrect glass may cause reduced visibility and increase the risk of a crash. Corrective Actions: Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to replace the entrance door window. Published 2025-07-16.

What to do now

Please see corrective actions section below

Recall number

77850

Official notice

2025-07-16

The hazard

Issue: On a small number of buses, the wrong glass for the entrance door window may have been installed. As a result, the glass may not meet certain requirements of Canadian regulations. Note: This recall only affects certain buses that are not equipped with optional perimeter lighting. Safety Risk: Incorrect glass may cause reduced visibility and increase the risk of a crash. Corrective Actions: Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to replace the entrance door window.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77850

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Affected products

Product 1

Year: 2019, Make: PREVOST, Model: X3-45 COACH

Risk / hazard

Issue: On a small number of buses, the wrong glass for the entrance door window may have been installed. As a result, the glass may not meet certain requirements of Canadian regulations. Note: This recall only affects certain buses that are not equipped with optional perimeter lighting. Safety Risk: Incorrect glass may cause reduced visibility and increase the risk of a crash. Corrective Actions: Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to replace the entrance door window.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Prevost.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

77850

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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