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An official Health Canada notice concerns Mosaiq. When using Anatomical Position Monitoring (APM) during a Comprehensive Motion Management (CMM) unity treatment delivery, if the user performs a baseline shift (BLS) plan and an error occurs during the plan transfer, in some instances, the BLS plan may not load into mosaiq resulting in the original beams being delivered without the new BLS applied. Published 2026-05-06.
What to do now
Contact the manufacturer if you require additional information. Email: application.support.na@elekta.com Tel: +1 855 6935358 https://www.elekta.com
Recall number
82038
Official notice
2026-05-06
The hazard
The hazard
When using Anatomical Position Monitoring (APM) during a Comprehensive Motion Management (CMM) unity treatment delivery, if the user performs a baseline shift (BLS) plan and an error occurs during the plan transfer, in some instances, the BLS plan may not load into mosaiq resulting in the original beams being delivered without the new BLS applied.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
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Company & contacts
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Phone
Brand: Elekta. Contact: the manufacturer if you require additional information. Phone +1 855 6935358.
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Source & status
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Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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