No image published for this recall
An official Health Canada notice concerns Mosaiq. MOSAIQ 2D image review application may provide incorrect image offsets when a 2D verification image is taken at a patient support angle (couch rotation) other than 0 degrees, and if the treatment machine is characterized at a scale that is not IEC61217. If the incorrect shift was not detected and used for treatment, mistreatment could occur. Recall start date: January 15, 2025 Published 2025-01-29.
What to do now
Contact the manufacturer if you require additional information.
Recall number
76878
Official notice
2025-01-29
The hazard
The hazard
MOSAIQ 2D image review application may provide incorrect image offsets when a 2D verification image is taken at a patient support angle (couch rotation) other than 0 degrees, and if the treatment machine is characterized at a scale that is not IEC61217. If the incorrect shift was not detected and used for treatment, mistreatment could occur. Recall start date: January 15, 2025
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Elekta, Mosaiq.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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