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Audi - Volkswagen

Official notice

11 Jul 2025

HighHealth Canada

An official Health Canada notice concerns Audi - Volkswagen. Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Note: This recall only affects plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2025-064. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: To reduce the safety risk, Audi advises not to charge your vehicle until the recall repairs have been completed. Audi will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module. Published 2025-07-11.

What to do now

Please see corrective actions section below

Recall number

77849

Official notice

2025-07-11

The hazard

Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Note: This recall only affects plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2025-064. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: To reduce the safety risk, Audi advises not to charge your vehicle until the recall repairs have been completed. Audi will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77849

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Affected products

Product 1

Year: 2022, Make: AUDI, Model: Q5

Product 2

Year: 2022, Make: AUDI, Model: A7

Product 3

Year: 2023, Make: AUDI, Model: Q5

Product 4

Year: 2024, Make: AUDI, Model: Q5

Risk / hazard

Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Note: This recall only affects plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2025-064. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: To reduce the safety risk, Audi advises not to charge your vehicle until the recall repairs have been completed. Audi will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Audi, Volkswagen.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

77849

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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