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Volkswagen
Official notice
20 Apr 2026
Last checked
20 Apr 2026
An official Health Canada notice concerns Volkswagen. Issue: Under certain circumstances, a software problem could cause the ''N'' (Neutral) gear position not to display on the instrument cluster. As a result, you may not be aware when the transmission is in neutral. If his happens, and brakes or parking brake aren't used, the vehicle could roll away. Note: For the Q4 e-tron model, this recall affects both SUV and Sportback models. Safety Risk: A vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: To reduce the safety risk, the company recommends that you should use the parking brake and confirm the parking brake indicator light is on when you park. The company will notify owners by mail and advise you to take your vehicle to a dealership to update the brake control unit software. Published 2026-04-20.
What to do now
Please see corrective actions section below
Recall number
77098
Official notice
2026-04-20
The hazard
The hazard
Issue: Under certain circumstances, a software problem could cause the ''N'' (Neutral) gear position not to display on the instrument cluster. As a result, you may not be aware when the transmission is in neutral. If his happens, and brakes or parking brake aren't used, the vehicle could roll away. Note: For the Q4 e-tron model, this recall affects both SUV and Sportback models. Safety Risk: A vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: To reduce the safety risk, the company recommends that you should use the parking brake and confirm the parking brake indicator light is on when you park. The company will notify owners by mail and advise you to take your vehicle to a dealership to update the brake control unit software.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Where it was sold
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Company & contacts
Company & contacts
Brand: Volkswagen, Audi.
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Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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