ESR wireless power banks

Official notice

7 Oct 2025

Last checked

7 Oct 2025

High riskACCC

An official ACCC notice concerns ESR wireless power banks. Risk of serious burn injuries and/or property damage if the power banks overheat and catch fire. Incidents have occurred overseas resulting in property damage. Published 2025-10-07.

What to do now

1. Stop using affected power banks immediately. 2. Contact ESR for a full refund. 3. Dispose of affected power banks in accordance with local requirements for lithium-ion batteries. Confirmation of disposal will be sought prior to processing a refund. Contact: ESR Call: 03 7045 1940 Email: support@esrtech.com Visit: https://au.esrtech.com/

Recall number

2286d7c6-9d64-43ef-a1a7-e4a02749c4d3

Official notice

2025-10-07

The hazard

Risk of serious burn injuries and/or property damage if the power banks overheat and catch fire. Incidents have occurred overseas resulting in property damage.

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Affected products

Product 1

Wireless power banks with ESR printed on the back and model number printed on the right side. Sold in dark blue, light blue, grey, white and black. Affected models have 5 circular LED lights on one side. Model numbers: 2G520 2G505B 2G512B

Risk / hazard

Risk of serious burn injuries and/or property damage if the power banks overheat and catch fire. Incidents have occurred overseas resulting in property damage.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Manufacturer

ESR

Phone

Not provided

Brand: Esr. Contact: ESR.

Source & status

Source

Tier

beta

Category

HOME

Classification

Lithium-ion batteries, Power supply and storage

App estimate

high

Recall details

Recall number

2286d7c6-9d64-43ef-a1a7-e4a02749c4d3

Classification

Lithium-ion batteries, Power supply and storage

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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