True Blue robotic pool cleaner sold at Bunnings Warehouse

Official notice

6 Aug 2026

Last checked

6 Aug 2026

High riskACCC

An official ACCC notice concerns True Blue robotic pool cleaner sold at Bunnings Warehouse. Risk of serious injury or death and property damage if the cleaner ignites and causes a fire. Incidents of the cleaner catching fire while charging have occurred. Published 2026-08-06.

What to do now

Stop using the robotic pool cleaner immediately. Unplug it and place it in a cool place. Call the True Blue Customer Service number to arrange for a courier to collect the robotic pool cleaner, free of charge. You will need to provide your details, contact information, including the serial number of the robotic pool cleaner (available under the hood). Once the robotic pool cleaner has been collected, the courier will provide you with a receipt and you will be contacted by Bunnings, who will arrange the payment of a full refund. Contact True Blue Customer Service Call: 1300 827 665

Recall number

7fa29d1a-1729-47db-9d91-1574bbd3a159

Official notice

2026-08-06

The hazard

Risk of serious injury or death and property damage if the cleaner ignites and causes a fire. Incidents of the cleaner catching fire while charging have occurred.

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Affected products

Product 1

Rechargeable robotic swimming pool cleaner. Please see attached list of affected serial numbers.

Risk / hazard

Risk of serious injury or death and property damage if the cleaner ignites and causes a fire. Incidents of the cleaner catching fire while charging have occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Manufacturer

True Blue Customer Service

Phone

Not provided

Brand: True Blue Customer Service. Contact: True Blue Customer Service.

Source & status

Source

Tier

beta

Category

HOME

Classification

Lithium-ion batteries, Swimming pools and spas (permanent)

App estimate

high

Recall details

Recall number

7fa29d1a-1729-47db-9d91-1574bbd3a159

Classification

Lithium-ion batteries, Swimming pools and spas (permanent)

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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