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Vans - Mbux system software malfunction
Official notice
2 Jun 2021
Last checked
2 Jun 2021
An official NHTSA notice concerns Vans - Mbux system software malfunction. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. Published 2021-06-02.
What to do now
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Dvusa issued owners an interim notification on july 23, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3uxpobox.
Units affected
33,437
Recall number
VS3UXPOBOX
Official notice
2021-06-02
The hazard
The hazard
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Vans. Contact: Daimler Vans USA, LLC.
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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