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Tesla - Software may fail to detect unlatched hood
Official notice
24 Jul 2024
Last checked
24 Jul 2024
An official NHTSA notice concerns Tesla - Software may fail to detect unlatched hood. An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash. Published 2024-07-24.
What to do now
Tesla has released an over-the-air (ota) software update, free of charge. Owner notification letters were mailed september 24, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-012.
Units affected
1,849,638
Recall number
SB-24-00-012
Official notice
2024-07-24
The hazard
The hazard
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Tesla. Contact: Tesla, Inc..
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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