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General Motors - Video display may go blank while driving
Official notice
29 May 2025
Last checked
29 May 2025
An official NHTSA notice concerns General Motors - Video display may go blank while driving. A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash. Published 2025-05-29.
What to do now
The video display control module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Owner notification letters are expected to be mailed july 14, 2025. Owners may contact cadillac customer service at 1-800-333-4223. Gm's number for this recall is n252500680.
Units affected
41,376
Recall number
N252500680
Official notice
2025-05-29
The hazard
The hazard
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
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Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: General Motors. Contact: General Motors, LLC.
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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