Open official notice

Mercedes-Benz - The behaviour of the emergency call system might not meet specifications

Official notice

12 May 2021

RecallScope risk estimate:MediumDVSA

An official DVSA notice concerns Mercedes-Benz - The behaviour of the emergency call system might not meet specifications. The behaviour of the emergency call system might not meet specifications Published 2021-05-12.

What to do now

Update the software of the communication module for the emergency call system.

Units affected

16,122

Recall number

R-2021-119

Official notice

2021-05-12

The hazard

The behaviour of the emergency call system might not meet specifications

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

A CLASS (177)

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Affected products

Product 1

MERCEDES-BENZ CARS UK LTD A CLASS (177)

Units affected

16,122

Hazard

The behaviour of the emergency call system might not meet specifications

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Manufacturer

Mercedes-benz cars uk ltd

Phone

Not provided

Brand: Mercedes-Benz. Contact: Driver and Vehicle Standards Agency (DVSA).

Source & status

Source

Tier

beta

Category

VEHICLES

Official classification

DVSA recall R-2021-119

Recall details

Recall number

R-2021-119

Campaign number

SRPC2110

Units affected

16,122

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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