Image available on the official notice.
Portable battery (battery (rechargeable only))
Official notice
2 Nov 2026
Last checked
3 Nov 2026
An official Safety Korea notice concerns Portable battery (battery (rechargeable only)). ᄋ Due to defects in the battery cells, there is a possibility of heat generation during charging or use, which may lead to smoke or fire. ᄋ Therefore, a voluntary recall is being conducted to ensure consumer safety. ᄋ If abnormal heat generation continues, there is a possibility of smoke or fire, which may result in safety accidents such as burns and property damage. Published 2026-11-03.
What to do now
ᄋ Immediately stop using and charging the product, and apply for the recall through the Nuart customer service center. ᄋ After applying for the recall, a refund procedure will be carried out according to the guidance provided, and you are advised not to use the product until the recall is completed. ᄋ Recall applications can be submitted through the notice section on the Nuart website (www.nuart.kr) and via the customer service number (1668-1463). ᄋ The recall covers only products manufactured between July 2025 and December 2025 for which the "separately indicated manufacturer" on the label on the bottom of the main unit is marked as Dongguan Ganna Electronic Technology Co., Ltd. ᄋ Products marked Huizhou Ligao Cheng Electronics Co., Ltd. are not subject to this recall.
Official notice
2026-11-03
The hazard
The hazard
ᄋ Due to defects in the battery cells, there is a possibility of heat generation during charging or use, which may lead to smoke or fire. ᄋ Therefore, a voluntary recall is being conducted to ensure consumer safety. ᄋ If abnormal heat generation continues, there is a possibility of smoke or fire, which may result in safety accidents such as burns and property damage.
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How to check if you're affected
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