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Portable battery (battery (rechargeable only))

Official notice

2 Nov 2026

Last checked

3 Nov 2026

RecallScope risk estimate:Not specifiedSafety Korea

An official Safety Korea notice concerns Portable battery (battery (rechargeable only)). ᄋ Due to defects in the battery cells, there is a possibility of heat generation during charging or use, which may lead to smoke or fire. ᄋ Therefore, a voluntary recall is being conducted to ensure consumer safety. ᄋ If abnormal heat generation continues, there is a possibility of smoke or fire, which may result in safety accidents such as burns and property damage. Published 2026-11-03.

What to do now

ᄋ Immediately stop using and charging the product, and apply for the recall through the Nuart customer service center. ᄋ After applying for the recall, a refund procedure will be carried out according to the guidance provided, and you are advised not to use the product until the recall is completed. ᄋ Recall applications can be submitted through the notice section on the Nuart website (www.nuart.kr) and via the customer service number (1668-1463). ᄋ The recall covers only products manufactured between July 2025 and December 2025 for which the "separately indicated manufacturer" on the label on the bottom of the main unit is marked as Dongguan Ganna Electronic Technology Co., Ltd. ᄋ Products marked Huizhou Ligao Cheng Electronics Co., Ltd. are not subject to this recall.

Official notice

2026-11-03

The hazard

ᄋ Due to defects in the battery cells, there is a possibility of heat generation during charging or use, which may lead to smoke or fire. ᄋ Therefore, a voluntary recall is being conducted to ensure consumer safety. ᄋ If abnormal heat generation continues, there is a possibility of smoke or fire, which may result in safety accidents such as burns and property damage.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

NAT 10000 BATTERY

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Affected products

Product 1

보조배터리(전지(충전지만 해당))

Product 2

NUART, Certification number: XU103167-25017

Hazard

ᄋ Due to defects in the battery cells, there is a possibility of heat generation during charging or use, which may lead to smoke or fire. ᄋ Therefore, a voluntary recall is being conducted to ensure consumer safety. ᄋ If abnormal heat generation continues, there is a possibility of smoke or fire, which may result in safety accidents such as burns and property damage.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

KR · South Korea

Affected area 1

KR · South Korea

Company & contacts

Brand

누아트

Manufacturer

누아트 주식회사

Phone

Not provided

Brand: 누아트.

Source & status

Tier

official

Category

ELECTRONICS

Recall details

Status

published

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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