Open official notice

Passenger cars (Porsche Taycan 4S and others) - Repair

Official notice

30 Nov 2023

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Porsche Taycan 4S and others) - Repair. High-voltage equipment (high-voltage battery) defect. ■ Defective component (part name): High-voltage equipment (high-voltage battery). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Some high-voltage batteries are not fully sealed because insufficient sealant was applied during manufacturing. If moisture enters the battery, its insulation resistance may decrease, causing arcing. In the worst case, a heat-related battery abnormality may occur and lead to a fire. Published 2023-11-30.

What to do now

(Recall) 外-3710 ■ Corrective measures: Test the integrity of the high-voltage battery seals on all vehicles and, if necessary, replace the high-voltage battery with an improved unit.

Units affected

353

Recall number

外-3710

Official notice

2023-11-30

The hazard

High-voltage equipment (high-voltage battery) defect. ■ Defective component (part name): High-voltage equipment (high-voltage battery). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Some high-voltage batteries are not fully sealed because insufficient sealant was applied during manufacturing. If moisture enters the battery, its insulation resistance may decrease, causing arcing. In the worst case, a heat-related battery abnormality may occur and lead to a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-J1MB, ZAA-J1MC, ZAA-J1NA1, ZAA-J1NA1C, ZAA-J1NA2, ZAA-J1NB, ZAA-J1NC, ZAA-J1ND, ZAA-J1NE

Recall Numbers

外-3710

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Affected products

Product 1

ポルシェ 「Taycan 4S」「Taycan Turbo」「Taycan」 「Taycan 4」「Taycan Turbo S」「Taycan GTS」

Units affected

353

Hazard

High-voltage equipment (high-voltage battery) defect. ■ Defective component (part name): High-voltage equipment (high-voltage battery). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Some high-voltage batteries are not fully sealed because insufficient sealant was applied during manufacturing. If moisture enters the battery, its insulation resistance may decrease, causing arcing. In the worst case, a heat-related battery abnormality may occur and lead to a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ポルシェジャパン株式会社

Phone

0120-846-911

Brand: Porsche. Contact: ポルシェジャパン株式会社. Phone 0120-846-911.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3710

Event id

CAA-00000031655

Units affected

353

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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