Open official notice

Motorcycles (Harley-Davidson Low Rider ST and 7 other models) - Repair

Official notice

21 Nov 2025

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Motorcycles (Harley-Davidson Low Rider ST and 7 other models) - Repair. Defective rear shock adjuster mounting bracket. ■ Defective part (part name): Rear shock adjuster mounting bracket. ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to insufficient assessment of the strength of the rear shock adjuster mounting bracket, vehicle vibration at high engine speeds may cause the bracket to resonate and develop cracks. These cracks may progress and cause the bracket to break, allowing the rear shock adjuster to fall off and contact the rear tire. This may wear away the rear tire tread and reduce tire pressure, potentially causing loss of balance while riding and a fall. Published 2025-11-21.

What to do now

(Recall notification number) 外-4100 ■ Corrective measures: Add a crossmember caddy to the rear shock adjuster on all vehicles. Also inspect the rear shock adjuster bracket and replace it with a new one if damaged.

Units affected

8,322

Recall number

外-4100

Official notice

2025-11-21

The hazard

Defective rear shock adjuster mounting bracket. ■ Defective part (part name): Rear shock adjuster mounting bracket. ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to insufficient assessment of the strength of the rear shock adjuster mounting bracket, vehicle vibration at high engine speeds may cause the bracket to resonate and develop cracks. These cracks may progress and cause the bracket to break, allowing the rear shock adjuster to fall off and contact the rear tire. This may wear away the rear tire tread and reduce tire pressure, potentially causing loss of balance while riding and a fall.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

54000134, 54000294

Recall Numbers

外-4100

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Affected products

Product 1

ハーレーダビッドソン 「デラックス」「ヘリテイジクラシック」 「ヘリテイジクラシック S」「ヘリテイジクラシック S アニバーサリー」 「ヘリテイジクラシック アニバーサリー」 「ローライダーS」「ローライダーST」 「ローライダーエルディア ブロ」

Units affected

8,322

Hazard

Defective rear shock adjuster mounting bracket. ■ Defective part (part name): Rear shock adjuster mounting bracket. ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to insufficient assessment of the strength of the rear shock adjuster mounting bracket, vehicle vibration at high engine speeds may cause the bracket to resonate and develop cracks. These cracks may progress and cause the bracket to break, allowing the rear shock adjuster to fall off and contact the rear tire. This may wear away the rear tire tread and reduce tire pressure, potentially causing loss of balance while riding and a fall.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

ハーレーダビッドソンジャパン株式会社

Phone

0800-080-8080

Brand: Harley-davidson. Contact: ハーレーダビッドソンジャパン株式会社. Phone 0800-080-8080.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-4100

Event id

CAA-00000034601

Units affected

8,322

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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