Image available on the official notice.
亀屋万年堂 “Baked confectionery: 栗乃” - Replacement / Refund
Official notice
4 Nov 2026
Last checked
4 Nov 2026
An official CAA Japan notice concerns 亀屋万年堂 “Baked confectionery: 栗乃” - Replacement / Refund. Risk of mold due to holes in individual product wrappers. Details of recall reason: food poisoning symptoms such as abdominal pain, diarrhea, and vomiting associated with product deterioration, and consumer discomfort from unpleasant odors or tastes associated with rotting or spoilage. Published 2026-11-04.
What to do now
[Recall notification] Notice on our website (https://www.navona.co.jp/) and point-of-purchase notices at retailers. [Recall method] Mail the product with postage payable by the recipient to: 株式会社亀屋万年堂, Customer Service, 〒224-8524, 470 Orimotocho, Tsuzuki Ward, Yokohama. Telephone: toll-free 0120-08-1312. Reception hours: 9:00-17:30 (excluding Sundays). [Action after recall] Replacement or refund.
Units affected
39,860
Recall number
RCL202602822
Official notice
2026-11-04
The hazard
The hazard
Risk of mold due to holes in individual product wrappers. Details of recall reason: food poisoning symptoms such as abdominal pain, diarrhea, and vomiting associated with product deterioration, and consumer discomfort from unpleasant odors or tastes associated with rotting or spoilage.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Affected products
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Hazard
Where it was sold
Where it was sold
Retailer 1
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Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: 亀屋万年堂. Contact: 株式会社亀屋万年堂お客様係. Phone 0120-08-1312.
Source & status
Source & status
Recall details
Recall details
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Event id
Units affected
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Documents, notices & source
See the official notice and source documents for full details.
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