Image available on the official notice.
スターバックスコーヒージャパン “Chocolate Macaron” - Refund/recall
Official notice
28 Oct 2026
Last checked
28 Oct 2026
An official CAA Japan notice concerns スターバックスコーヒージャパン “Chocolate Macaron” - Refund/recall. Possible contamination with a mold-like substance. Details of reason for recall: On 10/26, store employees discovered products with mold-like deposits and removed them “before sale” (6 units in total at 4 stores; none has been confirmed to be mold). Oxygen absorbers were enclosed, and no abnormalities in the packaging were apparent on visual inspection. The manufacturer plans to collect the actual products and investigate the cause. There have been no customer reports regarding products already sold (as of 2026/10/27 12:00), but the possibility of similar occurrences in products in distribution cannot be ruled out. Published 2026-10-28.
What to do now
[Recall notification methods] Announcement on the company website (https://www.starbucks.co.jp/notice/20270091/) and notice signs at selling stores. [Recall method] Through the nearest store or the customer service office. [Remedy after collection] Refund.
Units affected
16,060
Recall number
RCL202602757
Official notice
2026-10-28
The hazard
The hazard
Possible contamination with a mold-like substance. Details of reason for recall: On 10/26, store employees discovered products with mold-like deposits and removed them “before sale” (6 units in total at 4 stores; none has been confirmed to be mold). Oxygen absorbers were enclosed, and no abnormalities in the packaging were apparent on visual inspection. The manufacturer plans to collect the actual products and investigate the cause. There have been no customer reports regarding products already sold (as of 2026/10/27 12:00), but the possibility of similar occurrences in products in distribution cannot be ruled out.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Turn on recall alertsAffected products
Affected products
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Hazard
Where it was sold
Where it was sold
Retailer 1
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: スターバックスコーヒージャパン. Contact: スターバックス コーヒー ジャパン お客様相談室. Phone 0120-336-388, 03-5745-5890.
Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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