Image available on the official notice.
Passenger cars (Honda Step WGN) - Parts replacement
Official notice
20 May 2021
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Honda Step WGN) - Parts replacement. Defect in the vehicle body (tailgate support stay ball joint). ■ Defective part (component name): Vehicle body (tailgate support stay ball joint). ■ Condition of the structure, equipment or performance deemed defective, and its cause: Due to an inappropriate mounting structure between the lower ball joint of the tailgate support stay and the body-side ball stud, the clip securing the ball joint to the ball stud may deform and lift out of position. Consequently, if use continues in this condition, repeated opening and closing of the tailgate may cause the ball joint to detach from the vehicle body and the tailgate to drop suddenly. Published 2021-05-20.
What to do now
■ Improvement-measures notification number: 614 ■ Corrective measures: On all vehicles, replace the tailgate support stays and ball joint detachment prevention covers with new parts. Because supplying the corrective parts will take time, as an interim measure, secure the connection between the lower ball joint and the body-side ball stud with a cable tie.
Units affected
5,331
Official notice
2021-05-20
The hazard
The hazard
Defect in the vehicle body (tailgate support stay ball joint). ■ Defective part (component name): Vehicle body (tailgate support stay ball joint). ■ Condition of the structure, equipment or performance deemed defective, and its cause: Due to an inappropriate mounting structure between the lower ball joint of the tailgate support stay and the body-side ball stud, the clip securing the ball joint to the ball stud may deform and lift out of position. Consequently, if use continues in this condition, repeated opening and closing of the tailgate may cause the ball joint to detach from the vehicle body and the tailgate to drop suddenly.
How to check if you're affected
How to check if you're affected
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Models
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Honda. Contact: 本田技研工業株式会社. Phone 0120-112010.
Source & status
Source & status
Recall details
Recall details
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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