Image available on the official notice.
Passenger cars (Honda Step WGN and others) - Repair
Official notice
15 Nov 2018
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Honda Step WGN and others) - Repair. Vehicle body defects. ■ Defective parts (component names): ① Body (ball studs for mounting the tailgate support struts). ② Body (tailgate support strut ball joints). ■ Description and cause of the structure, equipment or performance considered defective: ① For the tailgate support struts, the specified hole diameter in the fastening seating surface of the tailgate hinge where the ball stud is mounted and the specified diameter of the ball stud's fastening seating surface are inappropriate. Repeated opening and closing of the tailgate may therefore cause the seating surface to buckle. Continued use in this condition may cause the ball stud to loosen and, in the worst case, break, allowing the tailgate to drop suddenly. ② For the tailgate support struts, the mounting structure between the lower ball joint and the body-side ball stud is inappropriate, or the assembly of the upper ball joint and body-side ball stud is improper. This may cause the retaining clip securing the ball joint to the body-side ball stud to lift out of position. Continued use in this condition, with repeated opening and closing of the tailgate, may cause the ball joint to detach from the body and the tailgate to drop suddenly. Published 2018-11-15.
What to do now
(Improvement campaign) 558 ■ Corrective measures: ① On all vehicles, check the ball stud tightening torque. Replace loose ball studs with new ones and tighten them to the newly specified torque. Tighten ball studs that are not loose to the newly specified torque. On some vehicles, replace loose ball studs with new ones, apply thread-locking compound and tighten them to the newly specified torque. If the ball studs are not loose, apply thread-locking compound to the existing ball studs and tighten them to the newly specified torque. ② On all vehicles, add covers to prevent the tailgate support strut ball joints from detaching.
Recall number
558
Official notice
2018-11-15
The hazard
The hazard
Vehicle body defects. ■ Defective parts (component names): ① Body (ball studs for mounting the tailgate support struts). ② Body (tailgate support strut ball joints). ■ Description and cause of the structure, equipment or performance considered defective: ① For the tailgate support struts, the specified hole diameter in the fastening seating surface of the tailgate hinge where the ball stud is mounted and the specified diameter of the ball stud's fastening seating surface are inappropriate. Repeated opening and closing of the tailgate may therefore cause the seating surface to buckle. Continued use in this condition may cause the ball stud to loosen and, in the worst case, break, allowing the tailgate to drop suddenly. ② For the tailgate support struts, the mounting structure between the lower ball joint and the body-side ball stud is inappropriate, or the assembly of the upper ball joint and body-side ball stud is improper. This may cause the retaining clip securing the ball joint to the body-side ball stud to lift out of position. Continued use in this condition, with repeated opening and closing of the tailgate, may cause the ball joint to detach from the body and the tailgate to drop suddenly.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Honda. Contact: 本田技研工業株式会社. Phone 0120-112010.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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