Open official notice

Passenger cars (Porsche Cayenne and others) - Repair

Official notice

30 Mar 2016

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Porsche Cayenne and others) - Repair. Defect in the braking system (brake pedal). ■Defective component (part name): Braking system (brake pedal). ■Condition and cause of the structure, equipment, or performance deemed noncompliant with standards: On some vehicles, the circlip that prevents the brake pedal shaft from coming out was not installed during assembly of the brake pedal assembly. Continued use in this condition may allow the brake pedal shaft to come out of the brake pedal bracket and, in the worst case, the brakes may cease to function. Published 2016-03-30.

What to do now

(Recall) 外-2320 ■Remedy: On all vehicles, check whether the brake pedal shaft circlip is present. If missing, install a new circlip.

Recall number

外-2320

Official notice

2016-03-30

The hazard

Defect in the braking system (brake pedal). ■Defective component (part name): Braking system (brake pedal). ■Condition and cause of the structure, equipment, or performance deemed noncompliant with standards: On some vehicles, the circlip that prevents the brake pedal shaft from coming out was not installed during assembly of the brake pedal assembly. Continued use in this condition may allow the brake pedal shaft to come out of the brake pedal bracket and, in the worst case, the brakes may cease to function.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2320

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Affected products

Product 1

ポルシェ カイエン 他

Hazard

Defect in the braking system (brake pedal). ■Defective component (part name): Braking system (brake pedal). ■Condition and cause of the structure, equipment, or performance deemed noncompliant with standards: On some vehicles, the circlip that prevents the brake pedal shaft from coming out was not installed during assembly of the brake pedal assembly. Continued use in this condition may allow the brake pedal shaft to come out of the brake pedal bracket and, in the worst case, the brakes may cease to function.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ポルシェジャパン㈱

Phone

0120-846-911

Brand: Porsche. Contact: ポルシェジャパン㈱. Phone 0120-846-911.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2320

Event id

CAA-00000014926

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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