Image available on the official notice.
PRYMNO “Candied sweet potatoes, semi-dried sweet potatoes” (sold at the Patate Douce temporary store in “Bungo Niwasaki Market,” AMU PLAZA OITA) - Refund / Recall
Official notice
26 Oct 2026
Last checked
27 Oct 2026
An official CAA Japan notice concerns PRYMNO “Candied sweet potatoes, semi-dried sweet potatoes” (sold at the Patate Douce temporary store in “Bungo Niwasaki Market,” AMU PLAZA OITA) - Refund / Recall. Products requiring frozen storage were sold at room temperature. Detailed reason for recall: The semi-dried sweet potatoes and candied sweet potatoes, which should have been stored frozen, were left at room temperature from the night of October 20. On the morning of the following 22nd, they were mistakenly believed to have been taken out of the freezer and were displayed and sold. Published 2026-10-26.
What to do now
[Recall notification] A notice for customers who purchased the affected products has been posted on our website, asking them to contact our service desk. Posting start date: [October 22]. URL: https://f-prymno.com/. [Recall method and remedy] After checking the details reported, the person in charge will call back to handle the matter. Customers will be asked to ship the products back for a refund.
Recall number
RCL202602723
Official notice
2026-10-26
The hazard
The hazard
Products requiring frozen storage were sold at room temperature. Detailed reason for recall: The semi-dried sweet potatoes and candied sweet potatoes, which should have been stored frozen, were left at room temperature from the night of October 20. On the morning of the following 22nd, they were mistakenly believed to have been taken out of the freezer and were displayed and sold.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Affected products
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Hazard
Where it was sold
Where it was sold
Retailer 1
Retailer 2
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Prymno. Contact: 株式会社PRYMNO. Phone 050-1152-0080.
Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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