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Passenger car (Mitsubishi Outlander PHEV) - Repair

Official notice

18 Jul 2024

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Mitsubishi Outlander PHEV) - Repair. Defect in rear-view mirrors and related devices (device for checking immediately in front of and to the left of the vehicle). ■ Defective component (part name): Rear-view mirrors and related devices (device for checking immediately in front of and to the left of the vehicle). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate control program in the navigation system, certain operations may cause the LCD screen to go black or freeze. Consequently, camera images for checking immediately in front of and to the left of the vehicle may not appear on the LCD screen, potentially causing noncompliance with Article 44 of the Safety Regulations (standards for rear-view mirrors and related devices). In addition, rear camera images may not appear when reversing, potentially causing some vehicles to fail to comply with Article 44-2 of the Safety Regulations (devices for checking directly behind the vehicle when reversing). Published 2024-07-18.

What to do now

(Recall notification number) 5505. ■ Corrective measures: On all vehicles, rewrite the navigation system control program with the corrected version.

Units affected

34,754

Recall number

5505

Official notice

2024-07-18

The hazard

Defect in rear-view mirrors and related devices (device for checking immediately in front of and to the left of the vehicle). ■ Defective component (part name): Rear-view mirrors and related devices (device for checking immediately in front of and to the left of the vehicle). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate control program in the navigation system, certain operations may cause the LCD screen to go black or freeze. Consequently, camera images for checking immediately in front of and to the left of the vehicle may not appear on the LCD screen, potentially causing noncompliance with Article 44 of the Safety Regulations (standards for rear-view mirrors and related devices). In addition, rear camera images may not appear when reversing, potentially causing some vehicles to fail to comply with Article 44-2 of the Safety Regulations (devices for checking directly behind the vehicle when reversing).

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

5LA-GN0W

Recall Numbers

5505

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Affected products

Product 1

三菱「アウトランダー PHEV」

Units affected

34,754

Hazard

Defect in rear-view mirrors and related devices (device for checking immediately in front of and to the left of the vehicle). ■ Defective component (part name): Rear-view mirrors and related devices (device for checking immediately in front of and to the left of the vehicle). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate control program in the navigation system, certain operations may cause the LCD screen to go black or freeze. Consequently, camera images for checking immediately in front of and to the left of the vehicle may not appear on the LCD screen, potentially causing noncompliance with Article 44 of the Safety Regulations (standards for rear-view mirrors and related devices). In addition, rear camera images may not appear when reversing, potentially causing some vehicles to fail to comply with Article 44-2 of the Safety Regulations (devices for checking directly behind the vehicle when reversing).

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

三菱自動車工業株式会社

Phone

0120-324-860

Brand: Mitsubishi. Contact: 三菱自動車工業株式会社. Phone 0120-324-860.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

5505

Event id

CAA-00000032603

Units affected

34,754

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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