Image available on the official notice.
Passenger cars (Nissan NV350 Caravan, Caravan; Isuzu Como) - Repair
Official notice
24 Oct 2024
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Nissan NV350 Caravan, Caravan; Isuzu Como) - Repair. PTC heater defect. ■ Defective part (component name): Other (PTC heater). ■ Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: The PTC heater that provides supplementary heating is controlled incorrectly. If repeatedly used while operating at maximum output, heat from the PTC heater may deform the PTC heater harness connector terminals. If use continues in this condition, poor contact may cause the terminals to become hot and the connector to melt, potentially resulting in a vehicle fire in the worst case. Published 2024-10-24.
What to do now
(Recall notification number) 5558. ■ Corrective measures: On all vehicles, replace the PTC heater with a new one and replace the PTC heater harness with an improved part. Temporarily disable the function until replacement parts are ready.
Units affected
40,613
Recall number
5558
Official notice
2024-10-24
The hazard
The hazard
PTC heater defect. ■ Defective part (component name): Other (PTC heater). ■ Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: The PTC heater that provides supplementary heating is controlled incorrectly. If repeatedly used while operating at maximum output, heat from the PTC heater may deform the PTC heater harness connector terminals. If use continues in this condition, poor contact may cause the terminals to become hot and the connector to melt, potentially resulting in a vehicle fire in the worst case.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Nissan. Contact: 日産自動車株式会社. Phone 0120-315-232.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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