Open official notice

Passenger cars (Nissan NV350 Caravan, Caravan; Isuzu Como) - Repair

Official notice

24 Oct 2024

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Nissan NV350 Caravan, Caravan; Isuzu Como) - Repair. PTC heater defect. ■ Defective part (component name): Other (PTC heater). ■ Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: The PTC heater that provides supplementary heating is controlled incorrectly. If repeatedly used while operating at maximum output, heat from the PTC heater may deform the PTC heater harness connector terminals. If use continues in this condition, poor contact may cause the terminals to become hot and the connector to melt, potentially resulting in a vehicle fire in the worst case. Published 2024-10-24.

What to do now

(Recall notification number) 5558. ■ Corrective measures: On all vehicles, replace the PTC heater with a new one and replace the PTC heater harness with an improved part. Temporarily disable the function until replacement parts are ready.

Units affected

40,613

Recall number

5558

Official notice

2024-10-24

The hazard

PTC heater defect. ■ Defective part (component name): Other (PTC heater). ■ Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: The PTC heater that provides supplementary heating is controlled incorrectly. If repeatedly used while operating at maximum output, heat from the PTC heater may deform the PTC heater harness connector terminals. If use continues in this condition, poor contact may cause the terminals to become hot and the connector to melt, potentially resulting in a vehicle fire in the worst case.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

LDF-VW2E26, LDF-VW6E26, LDF-CW4E26, LDF-CW8E26, LDF-DW4E26, CBF-CS8E26, 3BF-CS8E26, CBF-DS8E26, LDF-JVW2E26, LDF-JVW6E26, LDF-JCW4E26, LDF-JCW8E26

Recall Numbers

5558

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Affected products

Product 1

ニッサン「NV350 キャラバン」「キャラバン」 いすゞ「コモ」

Units affected

40,613

Hazard

PTC heater defect. ■ Defective part (component name): Other (PTC heater). ■ Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: The PTC heater that provides supplementary heating is controlled incorrectly. If repeatedly used while operating at maximum output, heat from the PTC heater may deform the PTC heater harness connector terminals. If use continues in this condition, poor contact may cause the terminals to become hot and the connector to melt, potentially resulting in a vehicle fire in the worst case.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

日産自動車株式会社

Phone

0120-315-232

Brand: Nissan. Contact: 日産自動車株式会社. Phone 0120-315-232.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

5558

Event id

CAA-00000033030

Units affected

40,613

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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