Open official notice

Passenger cars (Hyundai IONIQ5) - Repair

Official notice

23 Aug 2024

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Hyundai IONIQ5) - Repair. Rear inner shaft defect. ■ Defective component details: Due to inadequate maintenance management of the heat treatment equipment, rear inner shafts were installed after insufficient cooling treatment. Consequently, insufficient strength may cause an inner shaft to break while driving, illuminating the ABS and ESC warning lights. Continuing to drive in this condition may leave the vehicle unable to continue driving. Published 2024-08-23.

What to do now

(Notification number) 外-3823

Recall number

外-3823

Official notice

2024-08-23

The hazard

Rear inner shaft defect. ■ Defective component details: Due to inadequate maintenance management of the heat treatment equipment, rear inner shafts were installed after insufficient cooling treatment. Consequently, insufficient strength may cause an inner shaft to break while driving, illuminating the ABS and ESC warning lights. Continuing to drive in this condition may leave the vehicle unable to continue driving.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3823

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Affected products

Product 1

ヒュンダイ「IONIQ5」

Hazard

Rear inner shaft defect. ■ Defective component details: Due to inadequate maintenance management of the heat treatment equipment, rear inner shafts were installed after insufficient cooling treatment. Consequently, insufficient strength may cause an inner shaft to break while driving, illuminating the ABS and ESC warning lights. Continuing to drive in this condition may leave the vehicle unable to continue driving.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

Hyundai Mobility Japan 株式会社

Phone

Not provided

Brand: Hyundai. Contact: Hyundai Mobility Japan 株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3823

Event id

CAA-00000032763

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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